Warranty
Do You Offer a Warranty?
Yes. IN PEACE jewelry includes a six-month warranty from the date your order is first delivered, covering manufacturing faults.
The warranty does not restart or extend following a repair, resizing, or other service.
What Does the Warranty Cover?
Our warranty covers defects resulting from the manufacturing or workmanship of your jewelry.
If you believe your piece has a manufacturing fault, please contact us with your order number and clear photographs so that we can assess the piece.
What Is Not Covered?
The warranty does not cover:
- Normal wear and tear
- Scratches, dents, or surface wear
- Accidental damage
- Damage caused by improper care
- Broken or stretched chains
- Bent or damaged settings
- Chipped or cracked gemstones
- Stones loosened or lost as a result of wear or impact
- Damage caused by activities or conditions unsuitable for fine jewelry
Subtle variations in texture, finish, gemstone color, inclusions, and other characteristics associated with handmade jewelry and natural gemstones are not considered manufacturing faults.
Repairs
We want IN PEACE pieces to be worn and enjoyed for years.
Repairs outside of the warranty period, or repairs for damage not covered by the warranty, may still be available for a fee.
Please contact us with photographs and your order information. We will discuss the repair and any associated costs with you before proceeding.
Alterations by Another Jeweler
Repairs, resizing, alterations, or other work performed on an IN PEACE piece by another jeweler may void the warranty.